Market Overview:
This report aims to provide a comprehensive overview of the Business Process Outsourcing market, with detailed market segmentation based on connection type, end-use, and geography. It includes essential information on the market positions of the leading Business Process Outsourcing companies, as well as significant industry trends and future prospects.
Market Scope:
The study also focuses on the leading industry players in the global Business Process Outsourcing market, offering details such as company profiles, product images and specifications, production capacity, output, pricing, costs, revenue, and contact information.
Drivers:
The report covers the primary drivers and restraints affecting the Business Process Outsourcing market, providing a thorough analysis.
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Segmentation:
by Service
Voice Processing
Telemarketing Services
Customer Care Services
by Outsourcing Type
Offsource
Nearshore
Onshore
by Application
Sales & Marketing
Procurement & Supply Chain
Facilities & Administrations
Customer Care
Training
by Organization Size
Large Enterprises
SMEs
by Ownership
Captive
Third-Party
by End User
BFSI
IT & Telecom
Healthcare
Manufacturing
Retail & E-Commerce
Government & Defense
Transportation & Logistics
Travel & Hospitality
Education
Energy & Utilities
Others
Key Players:
The key players in the Business Process Outsourcing market include:
1. ADP, LLC. (New Jersey)
2. Conduent Inc., (New Jersey)
3. Accenture PLC. (Ireland)
4. WNS Global Services Ltd. (India)
5. Capgemini (France)
6. Infosys BPM Limited (India)
7. IBM Corporation (New York)
8. Tata Consultancy Services Limited (TCS) (India)
9. TTEC Holdings, Inc., (Colorado)
10.Conneqt Business Solution Limited (India)
11.HCL Technologies (India)
12.Wipro Ltd. (India)
13.Amdocs (Missouri)
14.NCR Corporation (Georgia)
15.Sodexo (France)
16.Genpact (India)
17.Concentrix (California)
18.Teleperformance (France)
19.Plaxonic Technologies (India)
20.EXL Service (New York)
21.Skyes (Florida)
22.OctopusTech Solutions (India)
23.Aegis Limited (India)
24.CBRE Group, Inc. (Texas)
25.Anderson Group BPO Inc. (Philippines)
26.Automatic Infotech (India)
27.Avaloq (Switzerland)
28.Nihon (Japan)
29.Nomura Research Institute, Ltd. (Japan)
30.NTT Data (India)
31.ValueNotes Strategic Intelligence Pvt. Ltd. (India)
32.Oracle (Texas)
33.TriNet Group, Inc. (California)
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Regional Analysis:
The report also presents a comprehensive PESTLE analysis for each of the five regions: North America, Europe, Asia Pacific, the Middle East and Africa, and South America, considering the political, economic, social, and technological factors influencing the Business Process Outsourcing market in these areas.
COVID-19 Impact Analysis on Business Process Outsourcing Market:
The COVID-19 pandemic has altered consumer behavior across all sectors. Industries need to adapt their strategies to accommodate shifting market supply dynamics. This report provides an overview of COVID-19’s impact on the Business Process Outsourcing market and helps businesses align with new industry standards.
Key Questions Answered in the Business Process Outsourcing Market Report:
- Which product segment had the largest share in the Business Process Outsourcing market in 2020?
- What is the competitive landscape of the Business Process Outsourcing market?
- What are the key factors driving growth in the Business Process Outsourcing market?
- Which region holds the largest market share in the Business Process Outsourcing market?
- What will be the CAGR of the Business Process Outsourcing market during the forecast period (2021-2027)?
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