Global Business Process Outsourcing Market Overview
The global Business Process Outsourcing market size was valued at US$ 194.68 Bn. in 2023 and is projected to reach US$ 314.46 Bn. by 2029, growing at a CAGR of 7.09% during the forecast period.
Market Overview
This study aims to provide a comprehensive overview of the Business Process Outsourcing market, including detailed market segmentation based on connection type, end-use, and geography. The report offers essential insights into the market positions of major Business Process Outsourcing companies, as well as notable industry trends and future prospects.
Market Scope
The research highlights key industry players in the global Business Process Outsourcing market, providing details such as company profiles, product images and specifications, capacity, production, pricing, costs, revenues, and contact information.
Drivers and Restraints
The report covers significant drivers and restraints impacting the Business Process Outsourcing market, providing a thorough understanding of market dynamics.
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Segmentation
by Service
Voice Processing
Telemarketing Services
Customer Care Services
by Outsourcing Type
Offsource
Nearshore
Onshore
by Application
Sales & Marketing
Procurement & Supply Chain
Facilities & Administrations
Customer Care
Training
by Organization Size
Large Enterprises
SMEs
by Ownership
Captive
Third-Party
by End User
BFSI
IT & Telecom
Healthcare
Manufacturing
Retail & E-Commerce
Government & Defense
Transportation & Logistics
Travel & Hospitality
Education
Energy & Utilities
Others
Key Players
The report identifies key players in the Business Process Outsourcing market.
1. ADP, LLC. (New Jersey)
2. Conduent Inc., (New Jersey)
3. Accenture PLC. (Ireland)
4. WNS Global Services Ltd. (India)
5. Capgemini (France)
6. Infosys BPM Limited (India)
7. IBM Corporation (New York)
8. Tata Consultancy Services Limited (TCS) (India)
9. TTEC Holdings, Inc., (Colorado)
10.Conneqt Business Solution Limited (India)
11.HCL Technologies (India)
12.Wipro Ltd. (India)
13.Amdocs (Missouri)
14.NCR Corporation (Georgia)
15.Sodexo (France)
16.Genpact (India)
17.Concentrix (California)
18.Teleperformance (France)
19.Plaxonic Technologies (India)
20.EXL Service (New York)
21.Skyes (Florida)
22.OctopusTech Solutions (India)
23.Aegis Limited (India)
24.CBRE Group, Inc. (Texas)
25.Anderson Group BPO Inc. (Philippines)
26.Automatic Infotech (India)
27.Avaloq (Switzerland)
28.Nihon (Japan)
29.Nomura Research Institute, Ltd. (Japan)
30.NTT Data (India)
31.ValueNotes Strategic Intelligence Pvt. Ltd. (India)
32.Oracle (Texas)
33.TriNet Group, Inc. (California)
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Regional Analysis
The study includes a comprehensive PESTLE analysis for each of the five regions—North America, Europe, Asia Pacific, the Middle East and Africa, and South America—considering the political, economic, social, and technical factors influencing the Business Process Outsourcing market in these regions.
COVID-19 Impact Analysis on Business Process Outsourcing Market
The COVID-19 pandemic has altered customer behavior across all sectors. Industries must adapt their strategies to accommodate shifts in market supply. This report outlines the impact of COVID-19 on the Business Process Outsourcing market, providing guidance for businesses to align with new industry standards.
Key Questions Answered in the Business Process Outsourcing Market Report
- Which product segment held the largest share in the Business Process Outsourcing market in 2020?
- What is the competitive landscape of the Business Process Outsourcing market?
- What are the key factors driving growth in the Business Process Outsourcing market?
- Which region has the largest market share in the Business Process Outsourcing market?
- What will be the CAGR of the Business Process Outsourcing market during the forecast period (2021-2027)?
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