Global Business Process Outsourcing Market Overview
In 2024, the global Business Process Outsourcing market size was valued at US$ 194.68 Bn. by 2023 and is projected to reach US$ 314.46 Bn. by 2029, with a compound annual growth rate (CAGR) of 7.09% during the forecast period.
Market Overview
The Business Process Outsourcing market analysis can be customized to include price trend analysis of target brands, market insights for various countries (available upon request), clinical trial data, literature research, refurbished market and product base analysis, and additional services.
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Market Scope
We provide data on as many competitors as you require, in the format and type you prefer. Our analysts can deliver data as raw Excel files, pivot tables, or assist you in creating presentations using the data sets included in the report.
Drivers and Restraints
The report covers the major drivers and restraints impacting the Business Process Outsourcing market, offering a comprehensive view of the factors influencing market growth.
Segmentation
For detailed segmentation and analysis
by Service
Voice Processing
Telemarketing Services
Customer Care Services
by Outsourcing Type
Offsource
Nearshore
Onshore
by Application
Sales & Marketing
Procurement & Supply Chain
Facilities & Administrations
Customer Care
Training
by Organization Size
Large Enterprises
SMEs
by Ownership
Captive
Third-Party
by End User
BFSI
IT & Telecom
Healthcare
Manufacturing
Retail & E-Commerce
Government & Defense
Transportation & Logistics
Travel & Hospitality
Education
Energy & Utilities
Others
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Key Players
The primary players in the Business Process Outsourcing market include:
1. ADP, LLC. (New Jersey)
2. Conduent Inc., (New Jersey)
3. Accenture PLC. (Ireland)
4. WNS Global Services Ltd. (India)
5. Capgemini (France)
6. Infosys BPM Limited (India)
7. IBM Corporation (New York)
8. Tata Consultancy Services Limited (TCS) (India)
9. TTEC Holdings, Inc., (Colorado)
10.Conneqt Business Solution Limited (India)
11.HCL Technologies (India)
12.Wipro Ltd. (India)
13.Amdocs (Missouri)
14.NCR Corporation (Georgia)
15.Sodexo (France)
16.Genpact (India)
17.Concentrix (California)
18.Teleperformance (France)
19.Plaxonic Technologies (India)
20.EXL Service (New York)
21.Skyes (Florida)
22.OctopusTech Solutions (India)
23.Aegis Limited (India)
24.CBRE Group, Inc. (Texas)
25.Anderson Group BPO Inc. (Philippines)
26.Automatic Infotech (India)
27.Avaloq (Switzerland)
28.Nihon (Japan)
29.Nomura Research Institute, Ltd. (Japan)
30.NTT Data (India)
31.ValueNotes Strategic Intelligence Pvt. Ltd. (India)
32.Oracle (Texas)
33.TriNet Group, Inc. (California)
Regional Analysis
The competitive landscape of the market includes detailed information provided by key competitors. Topics covered include business overview, financial performance, revenue generation, market potential, R&D investment, new market initiatives, global presence, production sites and facilities, production capacity, and corporate strengths. These data points are specifically related to the companies’ focus on the Business Process Outsourcing industry.
COVID-19 Impact Analysis
The report includes a detailed analysis of the impact of the COVID-19 pandemic on the global Business Process Outsourcing market.
Key Questions Answered in the Business Process Outsourcing Market Report
- Who are the key players in the Business Process Outsourcing market?
- What key trends are likely to emerge in the Business Process Outsourcing market during the forecast period?
- What will be the size of the Business Process Outsourcing market by 2027?
- Which company held the largest share in the Business Process Outsourcing market in 2020?
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